Who we are
Chris Horne Creative Media (CHCM) is the trading name of our content creation business involving photography (stills, video, aerial) web site creation and social media management. We will always endeavour to manage our customers’ information / images securely and in-line with the UK GDPR legislation.
How we use client data
What data does CHCM collect?
When a new customer enquires or seeks to retain our services via voice / digital channel, we will collect the following information : your full name, email address, home address and mobile / landline number. CHMC may hold on file this contact information along with all the edited digital images from your photoshoot, including any which were not purchased.
The website www.chmc.co.uk may use cookies to analyse traffic, this is done via website analytics and is not shared with any other third parties. You consent to cookies if you use our website.
Why does CHMC collect this data?
Your full name and address will be required to be present on a consent form before a photoshoot is booked. This information It is also used for invoicing and delivery of your photos to your designated address.
How will my data and images be used?
Your data will NOT shared with or sold to any outside individuals. CHMC will only share your full name and address with Royal Mail / courier service so your parcel can be delivered to you. Generally your photos will never be shared on the CHMC website, social media channels or in other promotional materials without your specific written consent.
How does CHCM keep your data secure?
Your photos are stored for a limited time on a password protected secure server. They are also stored via a password protected ‘client area’ on the website www.chcm.co.uk. This website is hosted on the IONOS platform. Your data may be stored through IONOS data storage, databases and the general IONOS applications. They store your data on secure servers behind a firewall. For further information on their privacy policy please see https://cloud.ionos.co.uk/protection&ved
On completion of a client’s photoshoot the photos are either digitally shared via the website ‘WeTransfer’ (please visit https://wetransfer.com/legal/terms for their privacy policy) or posted to the client on a USB stick (via Royal Mail Recorded Delivery). The photos are then moved to a password protected hard drive where they are stored indefinitely or until a client requests their deletion.
CHMC employs security measures on all devices to ensure data is stored securely. Data may also be stored on a facial / fingerprint-locked mobile device if contact by email/phone is made via this device.
Data stored as a hard copy: CHMC will not print any photographs for promotional publications without your written consent. The only data printed/written is an address label which is then placed on your parcel and sent to you. Your full name, delivery address, email address and your photos are stored securely via a laptop or external hard drive and would only be accessed should CHMC need to contact you or should you request your photos.
Requesting a copy of the Data CHMC holds:
You can request a copy of all the data Brill Photography currently holds on file for you. Brill Photography is legally required to provide this to you free of charge and within a month of the original request. Please email info@chcm.co..uk should you wish to request this information.
Requesting CHMC delete all data held:
If you would like CHMC to delete all information held on file, we are legally required to do so should you request it. Please email info@chmc.co.uk to do so.
Changes to this policy
We reserve the right to regularly review / modify this privacy policy , so please review it on a regular basis. Changes and/or clarifications will take effect immediately upon their posting on the website. If we make significant material changes to this policy, we will notify our customers that it has been updated in order that you are always up to date and aware of the information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.